FHRAI has expressed resentment pertaining to the HRACC inspection process. As per the requirements of the hotel classification process, representatives of travel and hospitality trade associations, as part of the HRACC team, take part in the physical inspection process for the classification of hotels. In the past, the trade associations used to receive information about classification inspections well in advance, which enabled them to assign a suitable representative with the requisite expertise and experience in the domain. However, ever since the new Nidhi portal has been made operational, information about inspection visits usually comes at a very advanced stage, due to which the associations have very little time to appoint an expert member for the HRACC committee for classification. The last-minute information makes it extremely difficult to arrange for a member to attend the classification visit. It gets even tougher to arrange for a representative to attend the inspection visit in remote areas of the country due to scheduling and travel constraints.
