FHRAI has written to V Vidyavathi, Secretary, Ministry of Tourism, Govt. of India drawing her attention to a serious lapse in the HRACC inspection process being coordinated through the Nidhi Portal. In a letter written to Vidyavathi, the Federation emphasised, “As per the requirement of the Hotel Classification process, representatives of travel and hospitality trade associations, as an integral part of the HRACC team, participate in the physical inspections for the classification of hotels. In the past, the trade associations used to receive clear information about classification inspections well in advance, which enabled them to assign a suitable representative with the requisite expertise and experience in the domain.”
