The hospitality industry in India is undergoing a significant transition, placing sustainability at the forefront of its operations. KB Kachru, President, HAI highlights the growing need for transparency and credibility, particularly as corporate clients and leisure travellers demand verified sustainable practices. Data indicates that 96 per cent of companies now prefer hotels with established sustainability certifications. This shift is especially noticeable in the MICE sector, where businesses are incorporating sustainability into their travel policies.
