FHRAI has expressed concern about the increasing number of hotel booking frauds occurring on online platforms. The Federation has written letters to Arvind Singh, Secretary (now superannuated), Ministry of Tourism, Govt of India and Rakesh Kumar Verma, Additional Secretary, Ministry of Tourism, Govt. of India urging strict action against the hackers placing fake hotel websites on popular search engines. “We wish to draw your kind attention to a serious concern of the hospitality sector with regard to rising incidents of hotel booking frauds taking place on the online platforms. Many incidents have been reported recently by our members from different parts of the country that fraudsters are putting fake hotel websites on popular search engines, including Google, that appear to be authentic on the surface and duping innocent customers into making payments for room bookings,” FHRAI stated in the letter.
